Water Utility Billing Office Clerk

Santa Fe, NM 87508

Posted: 10/16/2019 Industry: Administrative/Clerical Job Number: 173013 Pay Rate: $15.00

This position will be at a Water Utility Billing Office in Eldorado, NM

The Clerk will be the primary point of contact for customers as they contact the office.

Will deliver customer service by demonstrating a high degree of thoughtfulness and responsiveness when responding to customer inquiries, concerns, requests and disputes.

Will perform data entry and treating information, documents, and negotiable items with sensitively, accuracy, and reliability to complete tasks on time with minimal errors or oversights.

Responsible for double checking other's work and ensuring accuracy when delivering invoices, quotes, payment and other documents from the billing office.

Will be expected to plan and organize team meetings or events as well as maintain office's supplies and other project expenses.

Assist the Billing Manager in all aspects of utility billing and customer service.

High School Diploma or GED required

1-3 years’ experience

Must be able to exercise good judgement when making decisions, communicate clearly both verbally and in written format, meet deadlines with reliability and consistency, as well as demonstrate the ability to perform such tasks with a high level of accuracy.

10 Key Entry skills

Administrative experience

Customer service experience

Cash handling experience

Confident with Microsoft Products (Outlook, Excel, Word)

Good conflict resolution skills,

Ability to grasp complex operation and policies.

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HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Melissa Liebel

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