Spare Parts Coordinator 187692

Direct Hire Opportunity

Summary

 As part of the Spare Parts Group, this position is responsible for coordinating all Spare Parts activities.

Essential Functions

• Maintain customer satisfaction by addressing their issues in a timely manner and expressing. concern / urgency for their situation.

• Prepare spare part quotes and parts packages for equipment.
• Process spare parts orders for customers and service requests
• Process shipping papers (domestic and foreign) including customs papers.
• Multi-task with various medias – phone, email, customer orders through web portals
• Inventory cycle count/ordering as required.
• Effectively communicate (verbally & written) information with his/her team, customers and other departments in the origination.
• Report/escalating issues through the appropriate channels.
• Provides reports as requested.
• Backup for group as needed for filling in positions and duties.
• Additional responsibility as business needs dictate

Required Education and Experience

• Associates Degree preferred.
• Minimum of two (2) years’ experience in parts environment, preferably in the machinery industry or similar.
• Experience reading drawings/blueprints and/or electrical schematics

Preferred Eduction and Experience

• computer skills in MS office and SAP
• Excellent organizational and communication skills, both oral and written
• Injection molding machine experience