PC Support Technician

Elkview, WV 25071

Posted: 11/07/2018 Industry: Information Technology Job Number: 167063 Pay Rate: DOE

Job Description:

The PC Support Tech will answer Help Desk calls and create cases as needed

Diagnose hardware and software problems

Install and configure new computers

Repair and upgrade PC hardware and software

Troubleshoot printers, scanners and copiers

Document problems and resolution for future reference in the company’s knowledge base

Maintaining compliance with the company’s established procedures and work instructions

Remote and onsite support of external users.

Willing to assist as needed with other duties and responsibilities

Assist with configuration, maintenance and repair of conference room equipment


High school diploma or GED

Bachelor’s degree in Computer Science or related-preferred but not required

Industry Certifications preferred

Ability to proactively resolve issues and requests as required based on demand

Hands-on experience with printers, computers, monitors, laptops, peripherals

Strong knowledge of Microsoft products

Strong troubleshooting skills

Understanding of TCP/IP network concepts and network trouble-shooting

Strong verbal and written communication skills (spelling, grammar, etc.)

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Sam Angermeier
Staffing Analyst

Sam Angermeier is a Staffing Analyst with over 3 year's recruiting experience. Her favorite part of her job is guiding people through the daunting application process and making it easier for them to land a great job with our terrific clients. Watching candidates turn into great assets to our clients with successful careers is why she comes into work every day! The best way to reach Sam is via text message.
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