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IT QA Technical Testing Lead

East Hartford, CT | Fully Remote

Posted: 07/09/2024 Industry: Quality Control Job Number: 192882

Job Description

HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions.

The QA Technical Testing Lead plays a critical role in ensuring the quality and reliability of software products through comprehensive testing methodologies and efficient team management. They are responsible for leading a team of QA testers, coordinating. testing efforts, developing test plans, executing test cases, coaching a team, and reporting on test results. The QA Technical Testing Lead works closely with cross-functional teams to identify and address quality issues throughout the software development lifecycle, ensuring that products meet both functional and non-functional requirements.

This QA Technical Testing Lead Role plays an important role in the rollout of the Tosca. Testing Tool, establishes new guidelines/standards and provides hands-on testing support using the Jira Align Tool

Key Responsibilities:

Team Leadership:

  • Lead and mentor a team of QA testers, providing guidance, support, and feedback to ensure high-quality deliverables.
  • Mastery level knowledge of the JIRA Align Tool used in Agile Scrum Ceremonies.
  • Coordinate daily activities, prioritize tasks, and allocate resources effectively to meet project deadlines.
  • Foster a collaborative and innovative team culture focused on continuous improvement and excellence in testing practices.

Test Planning and Strategy:

  • Develop reusable comprehensive test plans and strategies based on project requirements, specifications, and risk assessments.
  • Define test objectives, scope, and timelines, ensuring alignment with project goals and objectives.
  • Collaborate with stakeholders to review and refine testing requirements, acceptance criteria, and test coverage.

Test Execution and Automation:

  • Design, create, and execute manual and automated test cases to validate software functionality, performance, and scalability using Tosca.
  • Utilize testing tools and frameworks to streamline test execution, maximize test coverage, and minimize manual effort.
  • Monitor test results, identify defects, and collaborate with development teams to prioritize and resolve issues in a timely manner.

Quality Assurance Processes:

  • Establish and maintain QA best practices, standards, and procedures to ensure consistency and efficiency in testing activities.
  • Implement and enforce quality assurance processes throughout the software development lifecycle, from requirements analysis to release management.
  • Conduct periodic reviews and audits to assess the effectiveness of QA processes and identify areas for improvement.
  • Support the team in creating reusable test assets for both manual and automated test scripts.
  • Develop strategy for a reusable test automation framework to be used across all projects.
  • Manage defect life cycle ensuring they are documented, tracked, and reported to facilitate timely fixes.
  • Lead business in the review of defect & enhancement reporting to include short & long description of issue.
  • Assist PM in development of strategy to include all system issues into JIRA (escvar, winsight, EV tools, SAP).
  • Analyze and maintain regression test cases across Jira functionality. Integration of new test cases resulting from releases.
  • Support the team in creating reusable test assets for both manual and automated test scripts.
  • Develop strategy for a reusable test automation framework to be used across all projects.
  • Manage defect life cycle ensuring they are documented, tracked, and reported to facilitate timely fixes

Communication and Reporting:

  • Communicate test status, progress, and issues effectively to project stakeholders, including project managers, developers, and business analysts.
  • Prepare and present comprehensive test reports, including test coverage, defect metrics, and risk analysis, to facilitate decision-making and risk mitigation strategies.
  • Collaborate with cross-functional teams to facilitate communication and resolution of quality-related issues and dependencies

Job Requirements


  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • Proven 10 years’ experience in software quality assurance and testing, with a focus on leading testing teams and projects using a SAFe 6 Agile Scrum Delivery Methodology.
  • Demonstrate agility, ability to foster and engage in healthy conflict, mentorship, ability to remove obstacles, and providing clarity.
  • As a QA Lead proven experience establishing discipline, work processes and coaching around the presentation and resolution specific to defect management.
  • Mastery level knowledge of the Jira Align Tool from a day to day as well as a QA Reporting perspective.
  • Mastery level knowledge coaching teams from a storming phase to high performance. Ability to demonstrate strong leadership.
  • Strong ability to streamline ambiguity while establishing accountability.
  • Ability to professionally present to stakeholders of all levels within the organization.
  • Strong understanding of software development. methodologies, QA processes, and testing techniques.
  • Proficiency in the Tosca Automation Tool/Framework.
  • Work with the Project Manager to develop tasks and timings for rollout of Tosca (coordinate with impacted interfacing application groups regarding timeframes).
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication, leadership, and interpersonal skills.
  • Ability to prioritize tasks, manage multiple projects. simultaneously, and work effectively under pressure.
  • Ability to participate on Corporate Change Boards to implement best practices.
  • Relevant certifications (e.g., ISTQB, CSTE) are a plus.
  • TESOL/TEFL Certification if English is a second, third or fourth language.
  • Mastery level knowledge of Excel and Powerpoint.

Additional Information:

  • The QA Testing Lead will collaborate closely with cross-functional teams, including development, product management, and customer support, to ensure the successful delivery of high-quality software products.

 We prefer that the candidate lives within a one-hour drive to Hartford, CT. This position is remote; however, the candidate may ask to come to the offices in Glastonbury and/or East Hartford, CT for team meetings and/or face-to face meetings.

Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

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