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End User Services Specialist 187945

Chattanooga, TN 37402

Posted: 03/07/2023 Industry: Information Technology Job Number: 187945 Pay Rate: $15-$31 per hour

Job Description

Onsite in Chattanooga, TN
No third party submissions or C2C, if submitted will not be considered

Job Profile Summary:

  • Provides technical, operational and administrative support for IT-related End User provisoning and support Devices

Job Responsibilities

  • Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.
  • Ensures appropriate change management approvals are in place prior to deployment
  • Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.
  • Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
  • Documents technical issues and their resolution, in accordance with incident and knowledge management standards.

Job Requirements

Job Qualifications


  • Associate's degree in Information Systems or a related field
  • 2 years - Experience in Information Technology required


  • Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
  • Proficient oral and written communication skills
  • Proficient interpersonal and organizational skills
  • Exceptional time management skills

Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Meet Your Recruiter

Victoria Hardy

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