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Customer Service Specialist

Lake Mary, FL 32746 | Work from home flexibility

Posted: 11/06/2024 Industry: Administrative/Clerical Job Number: 194123 Pay Rate: Up to $15 per hour

Job Description

HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions.

Description:

 **Hybrid position**

Work hours of Requested Position: 40 hours per week. Between the hours of 7am-7pm

Description:
• Handle incoming and outgoing calls through AVAYA phone system
• Handle various email and work order management systems
• Pre-qualify customers for eligibility of Demand Response (DR) programs
• Resolve Demand Response customer inquiries
• Document detailed explanations summarizing the recommended solutions
• Participate on assigned teams

 

Job Requirements

Education Requirement:

  • High School/GED degree.
  • 2 years related work experience

Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Meet Your Recruiter

April Shelton

April Shelton is a senior recruiter with more than 25 years in the industry. April specializes in nuclear, power, and energy engineering. Her advice to job seekers is "Always have an updated resume. Don’t reply to a job posting if you are not fully qualified. If you use a cell phone as your primary contact, make sure it is professional and doesn’t have a song playing or an unprofessional voicemail message."

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About Lake Mary, FL

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant area surrounding Lake Mary, Florida! Nestled in the heart of Seminole County, Lake Mary offers a perfect blend of suburban charm and urban convenience. With top-rated schools, stunning parks like Central Park at Lake Mary, and a thriving arts scene featuring the Jeanine Taylor Folk Art Gallery and the Wayne Densch Performing Arts Center, this region is a haven for both nature enthusiasts and culture aficionados. Indulge in local delicacies like gator tail at popular eateries and catch a game by Orlando City SC at Exploria Stadium just a short drive away. Start your next chapter in Lake Mary and discover a flourishing community filled with endless growth opportunities and enchanting Southern hospitality!