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Customer Service Specialist

Lafayette, IN

Posted: 06/20/2024 Industry: Administrative/Clerical Job Number: 192942 Pay Rate: $17 per hour

Job Description

 This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position may also be utilized to provide basic administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.

Job Requirements

Additional Preferred Qualifications:
• Demonstrates excellent customer skills
• Possesses effective written and verbal communication and interpersonal skills
• Collaborates effectively in a team environment
• Demonstrates knowledge of Microsoft Office software
• Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
• Effectively manages stressful situations
• One to three years of providing customer service support
• Proficient in Microsoft Office software
• Knowledgeable of Delivery Operations processes and work management and related computer applications

Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Meet Your Recruiter

April Shelton

April Shelton is a senior recruiter with more than 25 years in the industry. April specializes in nuclear, power, and energy engineering. Her advice to job seekers is "Always have an updated resume. Don’t reply to a job posting if you are not fully qualified. If you use a cell phone as your primary contact, make sure it is professional and doesn’t have a song playing or an unprofessional voicemail message."

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About Lafayette, IN

Ready to kickstart your career in Lafayette, Indiana? This vibrant city nestled in the heart of the Hoosier State offers job seekers a myriad of opportunities for growth and success. Known for its charming downtown area with historic landmarks like the Five Points Fire Station, vibrant restaurants serving up delicious Indiana classics like breaded pork tenderloin sandwiches, and the Tippecanoe Arts Federation showcasing local talents, Lafayette is a cultural hub waiting to be explored. Home to the Long Center for the Performing Arts, the Lafayette Aviators baseball team, and the stunning Prophetstown State Park, there's something for everyone here. Don't miss out on the chance to advance your career in this welcoming and dynamic community! Check out our job listings and embark on a new professional adventure in Lafayette, Indiana.