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Call Center - Welcome Specialist 186736

Hilliard, OH 43026

Posted: 10/17/2022 Industry: Administrative/Clerical Job Number: 186736 Pay Rate: 19.50

Job Description

Title: Welcome Center Specialist - Call Center Rep
PAY: $19.50 per
1st Shift: 40 hours per week
Shift: The shift model would require being able to work anytime between 9 AM and 9 PM.
Days: Monday through Friday - See schedule below.
Contract: 1-year contract with a possibility of going direct. This will depend upon job attendance, promptness, and how well you perform on the job.
Location: Hilliard, OH

Job Requirements


Work Site Requirements:
1 or more years of customer service experience
People who love to talk; candidates who are true conversationalists and enjoy talking to customers and can get customers to open up and discuss their experience with their new car.

Self-Motivators – Agents will be responsible for completing at least 75 Outbound calls per day and must hold themselves accountable to meet this expectation.

Troubleshooters & Technology Comfortable – Auto enthusiasts who are comfortable with new technology and how to explain features, help set-up, etc.

Curious – Agents will need to be comfortable asking customers questions to understand the root cause of what they may be describing.

Attention to Detail – We use a specific coding logic, and accuracy is very important as it has a direct impact on future product development and quality.

Excited by cars

Hours of Operation
Monday-Thursday: 9 am-9 pm, Friday: 9-6 pm – NO WEEKENDS!

Training – In Office
3-4 weeks
1-2 weeks in the classroom
1-2 weeks of practical training
Hybrid – 2 days remote and 3 days in office.

High School Diploma

Required: 12 months of Customer Service, Customer Relations Experience or equivalent.
1 - 2 years Sales.



Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Meet Your Recruiter

Sherry Jordan

Results driven Account Manager matching talented people to life long careers. This starts with conversations to uncover values, personal and professional goals, and develops into trust. I specialize in Account Management, Senior Recruiting for the German Automotive Industry, Engineering, IT, and specialized positions.

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