Pay: $54.00- $64.00 per hour DOE

Position Overview:
We are seeking a dynamic leader to oversee the management and operation of profit & loss (P&L) products, programs, and services. This role focuses on driving customer satisfaction, business growth, and operational efficiency across multiple programs and markets.

Key Responsibilities:

• Lead the development and enhancement of products, programs, and services to meet customer needs and financial goals.

• Design and execute marketing campaigns and promotional strategies to maximize reach and impact.

• Analyze market research and program performance to identify opportunities for growth and operational improvements.

• Manage vendor relationships, ensuring high performance, quality, and alignment with program objectives.

• Standardize programs across markets where applicable, ensuring consistency and efficiency.

• Develop and execute long-term program plans, manage budgets, and deliver on financial, regulatory, and customer satisfaction targets.

• Address escalated customer concerns and ensure exceptional service delivery.

• Collaborate across teams to share insights, optimize processes, and implement best practices.

Preferred Qualifications:

• Strong financial and business acumen with proven P&L management experience.

• Exceptional project management and analytical skills; ability to translate data into actionable strategies.

• Experience in utility or regulated environments, program management, or product development.

• Excellent leadership, communication, and stakeholder management skills.

• Knowledge of electric vehicle technology and solutions is a plus.

• Relevant certifications (PMP, PE, or Product Management) preferred.

Why Join:
This is an exciting opportunity to lead high-impact programs that shape customer experiences, drive business growth, and contribute to innovative solutions in a fast-evolving industry.