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Administrative Specialist

Matthews, NC 28104

Posted: 02/27/2025 Industry: Shell Job Number: 195642

Job Description

Description:

Work hours of Requested Position: 6am – 2:30pm Monday – Friday OR 6am – 3:30pm Monday – Thursday & 6am – 10am Friday
Detailed job description: (Required)
Hybrid- 3 days in office. Training will be 5 days in office.
Provides quality customer service and support to Delivery Operations
• Maintains confidential Company/Employee information in a professional and discreet manner
• Efficiently uses available tools or systems to effectively communicate reliability details to external customers
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Assist with preliminary research and root cause analysis for customer issues
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in all contacts
Cost Management
• Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
• Assist in resolving errors and prepares for close-out of construction work orders in work management system,
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Creates appropriate work order to complete follow-up work
• Processes Invoices and Customer Billing
EE Engagement/Safety
• Supports Human Performance safety culture through active participation in safety meetings
• Follows ergonomics and office safety guidelines
• Supports corporate initiatives
 • Demonstrates a commitment to continuous learning and development Relative to the job this contractor will be performing, please


Additional Information

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Meet Your Recruiter

April Shelton

April Shelton is a senior recruiter with more than 25 years in the industry. April specializes in nuclear, power, and energy engineering. Her advice to job seekers is "Always have an updated resume. Don’t reply to a job posting if you are not fully qualified. If you use a cell phone as your primary contact, make sure it is professional and doesn’t have a song playing or an unprofessional voicemail message."

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About Matthews, NC

Ready to kickstart your career in the vibrant area around Matthews, North Carolina? Nestled in the picturesque Mecklenburg County, this region offers job seekers a perfect blend of southern charm and modern growth opportunities. Imagine strolling through the historic streets of downtown Matthews, attending performances at the Blumenthal Performing Arts Center, or cheering on the Charlotte Hornets at the Spectrum Center. With easy access to outdoor adventures in the nearby McDowell Nature Preserve and delectable southern cuisine at local favorites like Mert's Heart & Soul, Matthews is a hidden gem for career growth and cultural experiences. Explore our job listings today and unlock your potential in this dynamic area!