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Administrative Specialist
3500 Gribble Road Matthews, NC 28104 US
Job Description
Description:
Work hours of Requested Position: 6am – 2:30pm Monday – Friday OR 6am – 3:30pm Monday – Thursday & 6am – 10am Friday
Detailed job description: (Required)
Hybrid- 3 days in office. Training will be 5 days in office.
Provides quality customer service and support to Delivery Operations
• Maintains confidential Company/Employee information in a professional and discreet manner
• Efficiently uses available tools or systems to effectively communicate reliability details to external customers
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Assist with preliminary research and root cause analysis for customer issues
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in all contacts
Cost Management
• Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
• Assist in resolving errors and prepares for close-out of construction work orders in work management system,
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Creates appropriate work order to complete follow-up work
• Processes Invoices and Customer Billing
EE Engagement/Safety
• Supports Human Performance safety culture through active participation in safety meetings
• Follows ergonomics and office safety guidelines
• Supports corporate initiatives
• Demonstrates a commitment to continuous learning and development Relative to the job this contractor will be performing, please
Additional Information
Meet Your Recruiter
April Shelton
April Shelton is a senior recruiter with more than 25 years in the industry. April specializes in nuclear, power, and energy engineering. Her advice to job seekers is "Always have an updated resume. Don’t reply to a job posting if you are not fully qualified. If you use a cell phone as your primary contact, make sure it is professional and doesn’t have a song playing or an unprofessional voicemail message."