Business Analyst – Energy Efficiency (Hybrid)

Pay: $29.00-$39.00 per hour DOE

Location: Charlotte, NC or Raleigh, NC (Hybrid)

Overview

We are seeking a Business Analyst to support the Non-Residential Energy Efficiency portfolio, with a strong focus on data analysis, energy usage calculations, and savings validation. This role plays a key part in ensuring regulatory compliance, accurate performance metrics, improved customer experience, and strong financial outcomes.

The ideal candidate is analytical, detail-oriented, and comfortable working cross-functionally with program leaders, engineers, vendors, and external stakeholders.

Key Responsibilities

• Analyze data, calculations, and metrics related to energy usage and energy savings

• Support regulatory compliance and accurate reporting across energy efficiency programs

• Review program performance, forecasts, schedules, systems, and workflows to identify improvement opportunities

• Evaluate application flow, program status, escalations, and overall portfolio performance

• Recommend business and process improvements that align with program goals and customer needs

• Act as a primary point of contact for the team and support stakeholders across functions

• Manage end-to-end customer and contractor application processes

• Lead troubleshooting efforts for system issues and application challenges

• Serve as a subject matter expert for program processes, tools, and communications

• Collaborate with building owners, architects, contractors, and engineers to understand energy conservation goals

• Manage a portfolio of projects at varying stages of completion

• Track, report, and escalate system and process issues as appropriate

Qualifications

• Proven experience reviewing and analyzing energy usage and savings data

• Strong analytical, problem-solving, and critical-thinking skills

• Excellent written and verbal communication skills

• Ability to manage multiple projects across different jurisdictions

• Experience working with cross-functional teams and external stakeholders

• Familiarity with energy efficiency programs, utility programs, or regulatory environments preferred

Why This Role

• Hybrid work model in Charlotte or Raleigh

• Impactful work supporting energy efficiency and sustainability initiatives

• Collaborative environment with cross-functional exposure

• Opportunity to influence process improvements and program success