Return Analyst

North Haven, CT 06473

Post Date: 03/15/2018 Job ID: 163150 Industry: Aerospace & Defense Pay Rate: $30.00 Per Hour

Job Duties:
1. Process RMA's in North Haven Warehouse
2. Document RMA Process steps
3. Recommend process changes and enhancements to improve efficiencies
5. Work closely with Receiving and Quality to process RMA's in a timely Manner
6. Update RMA graphs and metrics weekly
7. Own RMA Error resolution and escalation
8. Act as liaison between the warehouse and CS
9. Ensure all RMA's are processed into the appropriate queues for disposition Stock, Warranty or Repair
10. Help CSR's locate returned parts in the warehouse for expediting

Skills Required
- Ability to respond to internal customers professionally via telcon and or email.
- Strong working knowledge of Microsoft Office and
- Prior SAP a plus
- Ability to solve problems
- Self-motivated and able to work on own initiative
- Ability to work in a team environment
- Project and detail oriented
Education and Experience:
- Prior SAP Experience A Plus
- Experience working in a warehouse environment

HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: